“I would like to let you know my appreciation for John Sandall and your team. Delivering the new beer cooler and cooler-freezer to the Moab Maverik as quickly as you did, made all of us shine. I was a little skeptical since it was such a short notice for you.. John, you and your team are the best.”
“The walk-in coolers were a critical element of the restaurant's focal point. By challenging the norms, we were able to create a completely different experience for both guests and staff. We are pleased that Imperial was willing to accept our challenge on this project. The end product has allowed the property to differentiate itself in the marketplace, and the walk-ins were a big part of that strategy.”
--- Lee Simon, Innovative Foodservice Design Team, designer of the Andaz West Hollywood Foodservice Facilities
“I have been ordering insulated panels for several years and I have yet to work with a company that will keep me updated on a regular basis, upon project start/fabrication-completion and shipment. Everyone I have ever worked with at Imperial has been knowledgeable, friendly and willing to take an extra step with whatever needs I have at the time. Their customer service level is by far the best I've encountered. Here are just a few points that I think makes Imperial #1 in customer service.”
--- Lynnette Forshay, Project Engineer, R.W. Smith & Co.