Support for Imperial Brown walk-in coolers and freezers is available every work day during standard work hours.

Exploded view of a walk in cooler

We think walk-in cooler and freezer support is a serious subject demanding a quick, high-quality response. Our staff handles support calls directly. Please call 800.238.4093 and ask for Customer Service.

You want pricing quotes? You talk directly to sales. Looking for scheduling or order status? You talk directly to the person in charge. No call center or low-level support personnel.